Auburn University's Procurement and Business Services has selected B&H as our preferred vendor for miscellaneous cameras, and some audiovisual supplies. B&H offers a complete line of photo, video, audio, lighting, pro accessories, entertainment, projection and surveillance devices, as well as the broadest selection of security, multimedia, optics and A/V presentation technology in the industry. TigerBuy reflects the E&I discounted pricing schedule.
How do I place my order?
Orders must be placed through the TigerBuy punchout. All orders under or over $5,000 will be placed on the requestor’s PCard through TigerBuy.
You will no longer log in to the B&H checkout portal website and do not need to set up an account as all employees are set up in TigerBuy to use the punchout suppliers.
How do I pay for my supplies?
All orders under or over $5,000 will be placed on the requestor’s PCard through TigerBuy.
Are we required to purchase from this Preferred Vendor contract?
Yes, you are required to purchase from this Preferred Vendor contract. B&H Photo has been designated as the "Preferred Vendor" for AU for cameras and audio/visual related products as the result of a competitive bid process. In general, making purchases outside the contract shouldn't be necessary. We understand from time to time there may be a justifiable reason to purchase off contract through a different vendor. However, when the need arises, you are potentially violating the bid law, as all of our contracts have been competitively bid and awarded. In that situation, please attach a note of explanation to the voucher/purchasing card recon.
Who are my dedicated account team and how do I contact them?
You may contact your account team by phone at 212.502.6268 ext. 7745.
The team fax is 212-239-7512; or you can also call 1-800-942-8214.
To contact one of the account team members please use the email addresses listed below:
What items cannot be purchased from this contract?
Due to our existing contract with Connection for IT Peripherals and offerings from their full catalog, if your item is listed on the Connection's website, it cannot be purchased from B&H. B&H has made an effort to block certain items such as networking supplies, software, tablets, printers, computers and gaming. To order IT Peripherals, computers, etc., go to Connection's AU website.
What are the delivery terms?
F.O.B. Destination - freight is free for orders that weigh less than 70 pounds. Orders weighing more than 70 pounds.. or requiring truck delivery will be charged reasonable shipping.
What is B&H return policy?
Products many be returned in brand new condition for any reason within 30 days of purchase. Items may be exchanged or returned for a full refund, the refund will be issued in the same way the product was originally purchased.
Refer to B&H's return policy at www.bandh.com for additional details.
Please contact Christalyn Thomas in PBS at cmc0122@auburn.edu or 844-3711, if you have any additional questions.