Warning: simplexml_load_file(https://...@t4Melcls&action=generate_session_key&type=support&queue_id=team:39): Failed to open stream: HTTP request failed! HTTP/1.1 401 Unauthorized
 in /export/vol2/httpd/htdocs/includes/mellchat.php on line 3

Warning: simplexml_load_file(): I/O warning : failed to load external entity "https://assist.auburn.edu/api/command?username=apiUserMC&password=Webch@t4Melcls&action=generate_session_key&type=support&queue_id=team:39" in /export/vol2/httpd/htdocs/includes/mellchat.php on line 3

Warning: Attempt to read property "short_key" on bool in /export/vol2/httpd/htdocs/includes/mellchat.php on line 4